General Information

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Copyrights and Ownership

The contents of this site and any linked urls includes information, trademarks, images, documents, are owned by Hawk Electronics Inc, and/or affiliated, first and second tier suppliers.  If you believe that information on this site is owed by you and are being used without your permission or that the information is incorrect, please send notice to: Webmaster@hawkusa.com or Snail Mail to Hawk Electonics Inc. 2150 E Lake Cook Rd Suite 810 Wheeling IL 60090


Location & Facilities

Hawk Electronics Inc Corporate Headquarters are located at 2150 E Lake Cook Road, Buffalo Grove IL. 60089. Hawk’s warehouse and kitting operations are located in Wheeling just 3 miles away. We are located just 15 Minutes north of O’Hare Airport and 25 miles from Downtown Chicago.

 

 

 

 

 

 

 

 


Hours of Operations

 

  Sales / Office Warehouse / Shipping  Production
Monday 8:00 AM - 5:00 PM CST 8:00 AM - 4:30 PM CST 7:30 AM - 4:00 PM CST
Tuesday 8:00 AM - 5:00 PM CST 8:00 AM - 4:30 PM CST 7:30 AM - 4:00 PM CST
Wednesday 8:00 AM - 5:00 PM CST 8:00 AM - 4:30 PM CST 7:30 AM - 4:00 PM CST
Thursday 8:00 AM - 5:00 PM CST 8:00 AM - 4:30 PM CST 7:30 AM - 4:00 PM CST
Friday 8:00 AM - 5:00 PM CST 8:00 AM - 4:30 PM CST Flexible Time
Saturday Closed
Sunday Closed

 

Holiday Observed, we are closed on the following days

  • New Years Day (*Jan 1st)
  • Memorial Day (last Monday in May)
  • Independence Day (*4th of July)
  • Labor Day (1st Monday in September)
  • Thanksgiving Day (4th thursday in November)
  • Christmas Day (*Dec 25th)

*If a holiday falls on Saturday, Hawk will be closed on the preceeding Friday or if the holiday falls on a Sunday, Hawk will be closed on the following Monday. 
 


Contact Us: 800-THE-HAWK 800-843-4295

Sales Department

sales@hawkusa.com

Accounts Payable

ap@hawkusa.com

Accounts Receivable

ar@hawkusa.com

Purchasing 

Purchasing@hawkusa.com

Human Resources

hr@hawkusa.com

 

 

 

 

US Headquarters:
Mailing Address: 2150 E. Lake Cook Rd. Buffalo Grove IL 60089
Shipping Address:  787 Glenn Ave, Wheeling IL. 60090

AP@hawkusa.com
Accounts Receivable AR@hawkusa.com
Phone 800-THE-HAWK  - 800-843-4295 Fax 888-FAX-HAWK - 888-329-4295

        
History

Hawk Electronics Inc. started in 1978 (7/11/78) as general line electronic components distributor. Charles Poncher signed a distribution contract with Switchcraft to sell and build custom assemblies for the Chicagoland and surrounding areas. With a focus on the product and customers needs Hawk grew from one line and a handful of customers  and from 3,000 SqFt to over 50 Lines and 10,000+ customers and 60,000 SqFt.

During the 80’s and 90’s the local and regional distributors experienced consolidation and globalization pressures. Of the 700+ Distribution members of the industry trade association (NEDA) less than 75 were active as a distribution in the mid 2000’s. While the industry experienced a 80+% consolidation, Hawk remained an independent distributor focused on a select group of electromechanical franchised lines with a stable base of customers base. 

Customers
Hawk diverse customer base ranges in size from single owner operator business & hobbists, to the biggest telecommuication and aerospace companies.
Our sales team actively calls on customers in the upper midwest, while our inside sales and marketing focuses on
Manufactures (Line Card)
Industry Associations
Services
ISO & Quality Systems
WEB Site information

Hawk Electronics Inc. Standard Terms and Conditions of Sale
Minimum Order:
$25.00 per line item:  $100.00 per scheduled releases : $500.00 for custom assemblies. Non-stocked item minimums are per manufacturer policy.

Scheduled and Blanket Orders:
Customers may place a “Blanket PO” to cover a specified quantities and time period. It is agreed that the customer will release or accept a minimum quantity of 5% monthly in standardized quantities based on package size.

Delivery Dates & Lead Times:
Delivery dates & quoted lead times are estimates and do not represent  a guarantee. Request or Due dates are considered dates that you require product on your dock. Promise date are dates Hawk is expected to ship from Wheeling.

Shipping:
All orders are F.O.B Origin. The customer is responsible for all shipping, duties and taxes fees. US Shipping methods available are: Ground Next-Day Air 2 Day Air
Shipping payments options Prepaid & Add: shipping fees added invoice. on Account: shipped on your freight account #
Payment Options:
Hawk Electronics accepts payment options: Open Terms to qualified businesses (1%10 Net 30). Apply For Credit Now Credit Cards :Visa, Master Card, Amex C.O.D Cash on delivery CIA  Advanced payment  & Bank wire transfers
Freight Damages & Shortages:
If product is received from Hawk Electronics that has been damaged in shipping, keep all packaging material and contact the carrier. The customer must make claims for loss or damage in transit.
Hawk reserves the right to ship plus or minus 10% unless otherwise stated on all orders. Claims for shortages or over shipments must be made within 10 days of receipt.

Cancellations:
All assembled, custom, special order and non-stocked items, are Non-Cancelable and Non-Returnable (NC/NR). A Hawk Electronics customer service representative must authorize any cancellation. Canceling a scheduled order may cause a price adjustment.

Returning Product:
Return requests for stocked products are normally accepted when completed within 30 days.
Returns must be pre-approved by a Hawk Electronics customer service agent. Call (847) 459-4030 or email customerservice@hawkusa.com to obtain a Return Merchandise Authorization (RMA) number.Returns are subject to inspection prior to credit being processed. Merchandise should be in the original cartons and in new condition.
Sales Tax:
Hawk Electronics will charge the applicable sales tax for orders to be delivered to addresses within Illinois and Wisconsin unless a certificate of resale is on file with Hawk Electronics. Each customer shall be solely responsible for all sales, or other taxes, on orders shipped to any other state.  Fill out a Resale Certifcate

Internet Site:
The use of our Internet site is governed by the policies, terms and conditions listed above as well as the special conditions listed below. Please read them carefully before using our Internet site - www.hawkusa.com. Your use of our Internet site indicates your acceptance of these terms and conditions. Your placement of an order at www.hawkusa.com indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Hawk Electronics Inc. indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Hawk Electronics Inc. Hawk Electronics Inc. reserves the right to make changes to this site and these terms and conditions at any time without notice. You expressly agree that use of the www.hawkusa.com web site is solely at your own risk and Hawk Electronics provides the site's services on an as is and as available basis. Hawk Electronics makes no warranty that the www.hawkusa.com site will meet user's requirements or that the service will be secure, uninterrupted or error free. Hawk Electronics makes no warranty as to the accuracy or reliability of any information obtained through this site.
Internet Orders:
All orders are subject to management review and may be canceled if management deems necessary. In the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or product information received from our suppliers, or from unauthorized users altering the content of our web site, Hawk Electronics Inc shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Hawk Electronics Inc shall have the right to refuse or cancel any orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Hawk Electronics Inc shall immediately issue a credit to your credit card account in the amount of the charge.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Hawk Electronics reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information, which our credit and fraud avoidance departments require, before accepting any order.
Internet Site Links:
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Hawk Electronics, Inc. is not responsible for the operation of or content located on or through any such site nor of any loss or hardship you may incur do to your visiting any of the sites via the links
Internet Site Jurisdiction and Venue:
You agree that any legal action brought against Hawk Electronics, Inc. shall be governed by the laws of the State of Illinois without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of www.hawkusa.com sites shall be an appropriate federal or state court located in Cook County Illinois.
Fraud:
Anyone attempting to commit fraud or any other criminal act through or gain access to Hawk Electronics' computer systems will be prosecuted to the fullest extent of the law.

Product Liability:
Hawk's sole obligation for products that prove to be defective within 60 days of invoice will be for replacement, repair or refund. Hawk gives no warranty; either expressed or implied, and specifically disclaims all other warranties, including warranties for merchantability and fitness. In no event shall Hawk's liability exceed the buyer's purchase price, nor shall Hawk be liable for any indirect or consequential damages. This warranty does not apply to products which have been subject to misuse, or altered during assembly.

Purchasing Terms
All original purchase orders and changes must be computer generated and signed by Kip Poncher or Ken Thomson.
Hawk’s PO# must appear on all correspondence, Invoices, Packing-slips, etc…
Seller must advise Hawk of any discrepancies in Quantity, Price, Terms, Freight charges / carrier before shipment and no later than 3 working days from the date the PO was placed. Hawk will pay invoices based on PO information unless we are notified and Hawk accepted changes to a PO in a computer generated acknowledgement.
Seller warrants that all products supplied under Hawk purchase orders will be free from defects in design, materials and workmanship and will conform to specifications. This stated warranty shall be in addition to all other warranties expressed or implied and shall run from the seller through Hawk Electronics Inc. to the end user beginning with the date of Hawk’s sale to the end user.
Seller warrants that all goods delivered will comply with all applicable federal, state, and local government laws and regulations and that all goods have been produced in conformity with such laws.
Seller agrees to indemnify and hold harmless Hawk Electronics Inc. from and against all loss, damage, cost, charges or expenses or claims for same which Hawk may suffer or sustain in any way on account of injury or death to any person, or damage and loss of property resulting from any product purchased by from seller.
Hawk Electronics Inc. shall have the right to change or cancel any purchase order in full or part for any reason without recourse to Hawk including but not limited to failure to adhere to any of the above terms and conditions. If parts are NC/NR Hawk, advise Hawk and we will adjust our PO to reflect.
All items on this PO must be new and from within the Manufactures Authorized Supply Chain.
No Return products or item purchased from a non-authorized source will be accepted.
Supplier agrees to either supply a Manufacture Certificate of Compliance (C of C) with shipment or maintain and make available Manufacture C of C upon request for a period of 10 Years after date of shipment.